for Johnstown, OH
Andy - Johnstown, OH
Phenomenal service. Professional technicians, timely, personable, and knowledgeable. We could not be more appreciative.
Zachary - Johnstown, OH
Richard - Johnstown, OH
We called 10 companies on a Sunday evening they all advertised their hours as 24/7 we had to leave messages at 6 the others answered and either told us to call back the next morning or said they would call is back. None of our calls were returned. We called 2 back the next morning they said they would have the person who does the scheduling /dipatching call us back. After waiting for an hour we looked for another company and found NEW ALBANY HEATING AND COOLING, the person that answered the phone was very pleasant and helpful and scheduled us for that day. The gentleman who came to our house was courteous and thorough. Their prices were great. We will call them again for all our heating and cooling needs.
CRoot - Johnstown, OH
Carl was very knowledgeable, helpful and explained what he was doing.
James - Johnstown, OH
very professional, honest, well spoken
Tune-Up On Carrier AC
61533 NAHC - Pressure Set
Installation of a Carrier "Infinity Series" 96% Variable Speed Two-Stage 80,000 BTU Gas Furnace and a Carrier "Infinity Series" 19 SEER Variable-Speed 3 Ton Air Conditioner
Service On Payne Gas Furnace
Install Carrier 95% Efficient Furnace & 13 Seer Carrier AC
Upon arrival Homeowner explained that there is a intermittent issue where the unit will start up but not ignitor. They believed it is the flame sensor. Unit will start order of operation, but after ignitor starts, gas valve will not open. Recommended replacing gas valve. Homeowner declined at this time.